If it's the membership package you bought with the CD + Tshirt, then as the others said, I believe it will be shipped on the 26th. If you ordered anything else, then I would give them a few weeks and contact them if you haven't received anything.
I've ordered a few things and although shipping is always a bit slow, I got everything..and I'm from Australia...so never had any issue.
I found this in their FAQ section, you may wanna contact them with your order# and check on it if you are worried.
It's been a long time and I still don't have my order. What do I do?
Email us at firstname.lastname@example.org. You need to have your Order Number. This is the number that you received when your order was placed. When you ordered, you were directed to a page where you were prompted to print your receipt--the number is on that page. Once you email us, we'll contact you if we need to or just fix the problem and send you your order.
Yeah, that is how it works. I believe it says that when you order. How can they send it if the cd is not released yet?
Is this a Chief preorder? If so, the preorders will be SHIPPED the week of 7/26 (and may arrive on or around this date). So you should receive your preorder this week if that is the case.