My father passed away two weeks ago and now my mom is hospitalized. I cannot make the show in Charleston, WV this weekend. Is there any way to sell my two tickets or do I have to eat the cost?
I'm so sorry to hear about your loss and your mother being hospitalized. I'm having a similar (although not nearly as devastating) issue. I've posted on here and emailed the support team. Hopefully there is something that can be done.
If you log into Ticketmaster, you should see if you have the option to transfer the tickets to someone else. You could also reach out to Ticketmaster regarding your options.
Thanks CSBailey. It's been a trying time! It appears that since I bought the tickets on a pre-sale there is nothing I can do, as I'm not eligible for a transfer. Really stinks and it isn't fair, as this is a circumstance that can't be fixed
sorry for your loss!
Sorry to hear of your misfortunes, but as long as they aren't VIP tickets I'm pretty sure you can just print your tickets out from ticketmaster and sell them. it won't matter your name is on them, they don't id anyone. Good luck
So sorry for your loss.. If you purchased the ticket insurance, I'm sure that would help you out. If not call the civic center and ask them if they have any suggestions on how to handle it. Good luck!