I don't wait for the e-mails anymore. I just watch ticketmaster they usually post the presale date. I'm going to the green bay wi show it's 20 min from my house never got an e-mail for it but i got one for milwaukee which is 1 and a half hours away (still going to it) but it came after the pre-sale started. thankfully i was watching ticketmaster and got pit for both shows.
I would also like to know when the presale is going down. They changed how they do things and I didn't get an e-mail about the Roanoke show and therefore didn't get to buy good Church Choir seats or get in the pit. People travel for hours to see Eric, they shouldn't just send notifications about the shows that are close!