MCNhannah: To access your downloads you will need to log into your fan club account on EricChurch.com, move your cursor over your username in the top right hand corner of the screen and click on edit profile from the drop down menu. You will then need to click on the "files" tab, and on this page you will find each individual song from the album you purchased. If you click on the filename of each song, the download will start immediately. *This must be done on your computer as opposed to a phone or tablet. Hope this helps! Please contact email@example.com if you need additional support.